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19 May 2026

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Turner & Townsend appoints CTO

5 May Turner & Townsend has appointed Emma Gilthorpe as chief transformation officer, a new role focused on AI and technology.

Gilthorpe will, Turner & Townsend says, be responsible for driving global transformation across its operating platform, including embracing the opportunities of AI and technology to achieve its ambition to become the world’s leading programme management business.

Gilthorpe was most recently chief executive of Royal Mail in the UK, were she led the 500-year-old business and its 130,000 strong workforce back to profitability in a single year. She previously spent nearly 15 years on the executive team at Heathrow Airport, most recently navigating the organisation through the Covid-19 pandemic as chief operations officer.

At Turner & Townsend, Gilthorpe will work with chief operating officer David Whysall in executing the company’s strategy, to help build leading solutions for its clients across the world in real estate, infrastructure, energy and natural resources.

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