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Scope

Description

The London Borough of Hillingdon wishes to appoint an experienced service provider for the servicing and maintenance of Passenger Lifts and LOLER inspections ensuring compliance with all relevant industry, manufacturers and safety standards. The contract is to include Hillingdon Council's housing stock of circa 116 assets covering General Needs Housing, Sheltered Housing, Supported Housing and Corporate sites.

The contractor will provide a planned servicing regime and reactive maintenance for repair and replacement as well as to undertake small works projects up to an approved threshold value for the asset types as stipulated.

Summey of Services provided;

Planned and preventative maintenance

Responsive maintenance

Minor Repairs and component replacements

Major Repairs and component replacements

SAFed supplementary inspections/testing

Where works are not covered by the agreed rates within pricing schedule, The Contractor shall price on an open book pricing basis, providing a transparent cost breakdown including labour, materials, plant, subcontractors, overheads, and profit. Cost records shall be available for audit upon request. There is no guarantee that additional works will be awarded under this contract, and Hillingdon Council reserves the right to appoint alternative contractors where it deems necessary.

The anticipated contract duration will be 3 years with options to extend for a further 2+2 years.

Potential modifications during the contract term

• Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter.

• Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.

• The right to additional purchases while the contract is valid.

• There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case.

• These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract.

Total value (estimated)

• £2,520,000 including VAT

Above the relevant threshold

Contract dates (estimated)

• 1 November 2026 to 31 October 2029
• Possible extension to 31 October 2033
• 7 years

Description of possible extension:

The anticipated contract duration will be 3 years with options to extend for a further 2+2 years subject to performance and the requirements of the authority.

Options

The right to additional purchases while the contract is valid.

• Upon the contract anniversary, the Contract Price may be adjusted in accordance with a best value contract review and reviewed annually at the anniversary of the Contract Commencement Date thereafter.

• Properties and assets may be added or removed from the contract during its term with any adjustment to the contract price being in accordance with the Pricing Schedule or as agreed with by Hillingdon's authorised representative.

• There may be the occasion where the successful contractor is asked to urgently deliver on small value capital works projects such as a lift refurbishments or installations. It is estimated that these capital works may reach an estimated annual value of £150k but there are no guarantees this will be the case.

• These Capital works projects are not guaranteed to be issued to the successful contractor. Nor does the Council guarantee any value or number of potential Capital Works projects under this contract.

Main procurement category

Services

CPV classifications

• 42416100 - Lifts
• 50750000 - Lift-maintenance services

Contract locations

• UKI74 - Harrow and Hillingdon

Participation

Particular suitability

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

1 June 2026, 1:00pm

Tender submission deadline

8 June 2026, 1:00pm

Submission address and any special instructions

We would encourage all interested parties to register for free at / where this opportunity will be advertised and the tender pack be made available.

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

5 August 2026

Recurring procurement

Publication date of next tender notice (estimated): 13 May 2029

Award criteria

Other information

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Open procedure

Documents

Associated tender documents

We would encourage all interested parties to register for free at / where this opportunity will be advertised and the tender pack will be made available.

Technical specifications to be met

Contracting authority

London Borough of Hillingdon

• Public Procurement Organisation Number: PHZZ-4724-NYPH

Civic Centre

Uxbridge

UB8 1UW

United Kingdom

Email: procurement [at] hillingdon.gov.uk

Region: UKI74 - Harrow and Hillingdon

Organisation type: Public authority - sub-central government